Mobile App Login Issue

Incident Report for Criterion

Resolved

The login issue impacting our mobile app has been resolved. Clients can now log in as usual. We appreciate your patience.
Posted Feb 13, 2026 - 15:40 EST

Investigating

We are currently investigating an issue affecting our mobile app that is preventing clients from logging in. Our team is actively working to resolve this as quickly as possible. We appreciate your patience and will provide updates as they become available.
Posted Feb 13, 2026 - 13:58 EST
This incident affected: Application Server and Reporting and Task Scheduler.